shipping & returns
Shipping Policy
Firehouse Chilifire currently ships to all residential and commercial addresses in the United States through USPS. We will be offering International soon.
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All orders are processed within 2 business days.
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Most orders typically arrive within 3-8 business days from date of shipment.
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(Note: Delivery estimates do not apply to wholesale orders or items that are out of stock.)
Return & Exchange Policy
We offer a 100% guarantee for all products. If you’re not completely satisfied you can return your item and we will provide a full refund.
Returns are excepted within 4 weeks of purchase. Please return in original packaging to:
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Firehouse Chilifire LLC
756 Emerald Oaks Ct.
Eureka, Missouri 63025
Upon receipt of your item a refund will be issued. Please send an email explaining the reason for your return to:
This will be helpful to us so we can insure every customer is happy.
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